Confidentiality & Privacy

• HIPAA Compliance: Your privacy is important to us. All patient information is protected in accordance with HIPAA guidelines.
• Confidentiality: We maintain strict confidentiality regarding your mental health care, except where required by law (e.g., in cases of risk of harm to yourself or others).
• Telehealth Policy Eligibility: Telehealth appointments are available for patients who meet certain criteria.

• Technology Requirements: Ensure you have a stable internet connection, a device with video capabilities, and a quiet, private space for your session.
• Cancellations & No-Shows: Telehealth appointments require the same cancellation policies as in-person visits.
• Medication Management Policy

• Refills: Medication refills will be processed during your scheduled appointments. Requests outside of appointments will require a consultation to ensure proper management.
• Medication Adjustments: Any medication adjustments will be discussed during your appointments based on your progress and needs.
• Emergency Policy

• Emergency Care: Our clinic does not provide emergency psychiatric care. If you are in crisis, please contact your nearest emergency room or dial 911.
• Crisis Situations: In cases of urgent medical or psychiatric needs, please call or visit a 24-hour emergency service.
• Referrals & Collaboration

• Referrals: If additional services are required (e.g., therapy, specialized testing), we are happy to provide referrals to trusted providers.
• Collaboration: With your consent, we may collaborate with other healthcare providers involved in your care to ensure a holistic approach to your treatment.
• Treatment Expectations & Responsibilities

• Active Participation: Treatment is most effective when patients actively engage and follow through with recommendations and treatment plans.
• Communication: We encourage open and honest communication. Please feel free to discuss any concerns or ask questions about your treatment at any time